Our Compassionate Team Serving You

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Dawn Brown-Smith

Dawn Brown-Smith is a Patient Financial Services Specialist in the Behavioral Health department at the Doris Ison Health Center. Her duties include welcoming patients, checking them in for appointments, and scheduling future visits. Brown-Smith interacts with many patients daily, and her main goal is to get them in front of their doctors promptly. She takes pride in minimizing wait times, which reassures her that they are getting the care they need. Her journey with CHI began when she accompanied a friend to an appointment and was impressed by the facility’s cleanliness and efficiency. That experience sparked her interest in working for CHI, and soon after, she applied and got the job. Born in Jamaica, Brown-Smith moved to the U.S. in 2018 and has since made Miami her home with her two children. Outside of work, she enjoys spending time with family, cooking and reading.

Lisette Machado

Lisette Machado is an Ultrasound Technician at Community Health of South Florida, Inc. (CHI). Her career began 20 years ago in Cuba, before moving to America in 2011 and joining CHI in 2022. Machado performs ultrasounds on expectant mothers and enjoys being part of special moments in her patients’ lives. She values working for CHI, an organization that provides healthcare to everyone, regardless of income or status. Machado feels a strong connection to her patients, many of whom are underserved minorities, and takes pride in ensuring the health of both mothers and babies. She also cherishes the bonds she shares with her coworkers, describing the work environment as family-like. Outside of work, Machado studies ultrasound images and refines her skills. On weekends, she enjoys relaxing and spending time with her family.